SAP Knowledge Base Article - Public

2396085 - iContent Launch URL Prefix for each datacenter to be used in Deployment Location

Symptom

  • The URL prefix needed to be used in the Deployment Location differs between data centers
  • This KBA covers which URL prefix is needed depending on the datacenter the LMS is on

Environment

SAP SuccessFactors Learning

Resolution

Below are the URL Prefixes for each respective Datacenter, some Customer's may have different URL's as they are maintained by our Operations team. Any issues please contact Product Support for assistance:

Datacenter Launch URL Prefix
DC2

/learning/user/onlineaccess/icontent.do?Course=CUSTOM_eu&url=/self-managed/

There are some exceptions where the correct URL would contain CUSTOM_eu_1, but that will be communicated to the given Customers.

DC8

/learning/user/onlineaccess/icontent.do?Course=CUSTOM_1&url=/self-managed/

There are some exceptions where the correct URL would contain CUSTOM_2, but that will be communicated to the given Customers.

Original No longer used: /learning/user/onlineaccess/icontent.do?Course=CUSTOM&url=/self-managed/

DC10 /learning/user/onlineaccess/icontent.do?Course=CUSTOM_apac&url=/self-managed/
DC12

/learning/user/onlineaccess/icontent.do?Course=CUSTOM_rot&url=/self-managed/

There are some exceptions where the correct URL would contain CUSTOM_rot_1, but that will be communicated to the given Customers.

No longer used: /learning/user/onlineaccess/icontent.do?Course=CUSTOM_eu&url=/self-managed/

DC15  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_sha&url=/self-managed/
DC17  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_can&url=/self-managed/  
DC18  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_ru&url=/self-managed/
DC19  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_br&url=/self-managed/ 
DC22

 /learning/user/onlineaccess/icontent.do?Course=CUSTOM_dub&url=/self-managed/

DC23

 /learning/user/onlineaccess/icontent.do?Course=CUSTOM_ryd&url=/self-managed/

DC55  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_fra&url=/self-managed/
DC44  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_sgp&url=/self-managed/
DC41  /learning/user/onlineaccess/icontent.do?Course=CUSTOM_useast&url=/self-managed/
DC47

 /learning/user/onlineaccess/icontent.do?Course=CUSTOM_can_1&url=/self-managed/

Note: If you do not see a Data Center listed here, there is no iContent server on that DC  (Ex: DC4 does not have an iContent server)

To find the SFTP URL based off Data Center, please see 2250792.

See Also

  • 2416189 - How to setup and use iContent with SuccessFactors Learning instance

Keywords

Deployment, location, URL, Prefix, CUSTOM, CUSTOM_1, CUSTOM_eu, CUSTOM_rot, CUSTOM_apac, CUSTOM_sha, CUSTOM_br, CUSTOM_can, CUSTOM_ru, CUSTOM_br, CUSTOM_dub, CUSTOM_ryd, CUSTOM_fra, CUSTOM_sgp, CUSTOM_useast, CUSTOM_can_1, content, lms, import, icontent, sftp , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions