When an HR manager or Corporate Representative picks up an activity on PHV/NES the activity is reassigned to another Corp.
Rep when the candidate moves from PHV - NES or NES - Orientation Step.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Pick up an activity on the Onboarding Dashboard from PHV or NES.
- When you reach the next Step the activity is assigned now to a different Corp. Rep. not to the one who picked up the activity
Assignee Options are assigned in the Process under Step 2 and Step 3 in Super Admin
- Logon to Super Admin > Processes
- Select the process you are having an issue
- Click Step 2 > Assign Options > check if there are any assignee options if there are, make sure to delete it
- Do the same thing for Step 3
- When you pick up now an activity it will remain in your action, unless someone picks it up
Assignee Option, Assignee, reassign, Onboarding Activities , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem