SAP Knowledge Base Article - Preview

2393573 - Error "Authentication Failed due to invalid username or password" - Integration Center

Symptom

Your Integration Center Job fails due to an authentication issue with the below error messages:

Job failed : Authentication is failed for SFTP Server

Authentication Failed due to invalid username or password

Failed due to - Cannot connect to sftp://<sftp_address>

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM HXM Suite
    • Integration Center

Product

SAP SuccessFactors HXM Suite all versions

Keywords

SFTP Server; Authentication; Invalid username or password; GenericFileOperationFailedException; Cannot connect; Failed; jobFailure; connectivity, sftp, 3rd party, third party, vendor, ftp, sf, successfactors, success factors, connect, firewall, block, user, username, incorrect, correct, valid, invalid, password, credentials, ip address, , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem

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