SAP Knowledge Base Article - Public

2393521 - Permission for recruiting operators to email candidates from candidate application

Symptom

How to make the  'Email' (or Contact Candidate) button in a candidate's application visible to some of the recruiting operator roles?

Environment

SuccessFactors Recruiting Management-All versions

Reproducing the Issue

1. Go to Recruiting

2. In the candidate summary for any requisition, view the details for any candidate

3. The candidate application will have the Email (or Contact Candidate) button

 

Resolution

By default all operators can access the Email button on the candidate application record. If you wish to restrict certain operators from accessing the Email button, the "candidate-email-permission" element can be added to the Requisition XML and only permissioned users with access to the Email button:

Sample:

<candidate-email-permission type="candidateEmail">
<description><![CDATA[Recruiters can email candidate.]]></description>
<role-name><![CDATA[R]]></role-name>
</candidate-email-permission>

This can only be declared once in the Requisition XML template and cannot be permissioned by status.
Once you add this element to the requisition template, you will be able to set up the roles who should be able to see the Email button in the candidate application.

Keywords

Contact candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions