- After starting Expert Chat with SAP Product Support, you are not able to type any text into the chat window.
- After clicking the “Start Expert Chat” button, an empty window is displayed in your browser.
- After clicking the “Start Expert Chat” button, the "Send" button is inactive or greyed out.
- Screensharing cannot be started from expert chat by SAP Product Support Expert.
- Download of screensharing application does not pop-up in Internet Explorer.
- Using Internet Explorer the "Start Expert Chat" button does not appears.
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