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2391607 - 500 Proxy Error: Error during SSL Handshake with remote server using Apache as reverse proxy in SAP Analytics Cloud

Symptom

  • Instead of displaying the SAP Analytics Cloud (SAC) login page, a reverse proxy returns an error:
    • 500 Proxy Error: Error during SSL Handshake with remote server

  • You may see the following error in the browser window:
    • Your connection is not private
    • Attackers might be trying to steal your information from your_tenant.us1.projectorca.cloud (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID

  • The Apache log files located under <Installation_PATH>/logs/error.log also have the error:
    • AH01084: pass request body failed to X.X.X.X:8080 (your_proxy_server)
    • AH00898: Error during SSL Handshake with remote server returned by /sap/fpa/ui/tenants/XXX
    • AH01097: pass request body failed to X.X.X.X:8080 (your_proxy_server) from IP_From_Client_Computer ()


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Environment

  • SAP Analytics Cloud
  • Apache as Reverse Proxy

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, Apache, reverse, reverse proxy, SAC , KBA , reverse proxy , boc , apache , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

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