When uploading a file you receive the following message: No Special Characters Allowed (Only Alphanumeric and Underscore Allowed).
SAP Cloud for Customer Sales / Service
Reproducing the Issue
The message can be seen in any upload transaction in the system, for example when you are migrating accounts to a C4C Edge system:
- Go to Settings work center.
- Select the option Data view.
- Click on Accounts.
- Click on Next.
- Select the file ABC.
- You receive the error message: No Special Characters Allowed (Only Alphanumeric and Underscore Allowed).
The file to be uploaded is UTF-8 encoded with a BOM (Byte Order Mark). According to the unicode standard (2.6 Encoding Schemes), the BOM for UTF-8 files is not recommended:
Please rewrite the file with a simply UTF-8 encoding (without BOM). If needed, download and use a software that is capable to convert the file to the correct encoding.
Data Workbench; Update; Upload; Import; Migrate; Migration , KBA , LOD-CRM , Cloud for Customer , LOD-CRM-INT-DWB , Data Workbench , How To