SAP Knowledge Base Article - Public

2384581 - Permission error moving candidate to any status in the talent pipeline - Recruiting Management

Symptom

Error while moving candidate to any status in the talent pipeline

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

If you are getting Permission error while moving candidate to any of the statuses in the talent pipeline.

Navigate to Recruiting> Candidates tab to get in to talent pipeline> Move Candidate from one status to any other status

2019-10-02_09-31-32.png

 

Cause

One of the cause is missing StatusId permissions in the Candidate Application template

Resolution

Even though all permissions to a particular Role to move a candidate from one status to other are granted under "Edit Applicant Settings" in Admin center, you might get Permission error while moving a candidate in talent pipeline.

One of the reasons is "Missing StatusId field Permissions to different Role in the application template".

To Manage Applicant Status, prerequisite is "statusID field permissioned to the appropriate operators".

When you get such issue reported, check if permissions are granted to different operators for the field StatusId in the CDM or not.

For Example: In Application template, statusID field is defined as below

<field-definition id="statusId" type="picklist" required="true" custom="false" public="false" readOnly="false" anonymize="false" forward-intact="true">
<field-label mime-type="text-plain"><![CDATA[Status:]]></field-label>
<field-description><![CDATA[Status ]]></field-description>
<picklist-id>CandidateStatus</picklist-id>
</field-definition>

If the field is just defined and there is no permissions provided to Roles, you will get permission error while moving candidate from any status.

Hence, it is required to check if the permissions are granted, per example below.

If permissions need to be granted please contact your Implantation Partner


<field-permission type="read">
<role-name><![CDATA[R]]></role-name>
<role-name><![CDATA[G]]></role-name>
<field refid="statusId"/>
</field-permission>

<field-permission type="write">
<role-name><![CDATA[R]]></role-name>
<role-name><![CDATA[G]]></role-name>
<field refid="statusId"/>
</field-permission>

 

Keywords

talent pipeline error, Permission Error, You do not have permission to change the candidate status, Candidate status change error , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions