SAP Knowledge Base Article - Public

2378430 - LMS: Scheduled Offering Registration Notification with Calendar Invites by Segment

Symptom

When registered for a scheduled offering that contains several segments, calendar invites need to be delivered for each separate segment.

Environment

SAP SuccessFactors Learning managment system

Resolution

Recipients configured to receive registration notifications for a scheduled offering will now receive separate segment notifications for each segment of the scheduled offering.

*Note* If the instructor is the same for each segement and the Offering is copied, the Instructor will get duplicates of the same notification for each segment they are assign to.

To enable this feature:

  1. Access System Admin > Configuration > Global Variables > Mail.
  2. Check the boxes for 'Enable Vcalendar attachments' and 'Send Vcalendar attachments as Calendar invite'.
  3. Save changes.

Ensure the SystemEnrollmentNotification and VLE_Entrollment templates include the VCAL code below (for legacy editor):

SystemEnrollmentNotification Template:

BEGIN:VCALENDAR
METHOD:REQUEST
<LOOP>
BEGIN:VEVENT
UID:<ESCAPEFORVCAL value="<&VCAL_UID>"/>
SEQUENCE:<ESCAPEFORVCAL value="<&VCAL_SEQUENCE>"/>
ORGANIZER: <ESCAPEFORVCAL value="<&VCAL_ORG>"/>
SUMMARY:<ESCAPEFORVCAL value="<&VCAL_SUM>"/>
LOCATION:<&VCAL_LOCN>
DESCRIPTION:<ESCAPEFORVCAL value="<&VCAL_DESC>"/>
DTSTART:<&VCAL_DTSTART>
DTEND:<&VCAL_DTEND>

BEGIN:VALARM
TRIGGER:PT15M
ACTION:DISPLAY
END:VALARM
END:VEVENT
</LOOP>
END:VCALENDAR

VLE_ENROLLMENT Notification template:

BEGIN:VCALENDAR
BEGIN:VEVENT
1:<&STUD-URL>
SUMMARY:<ESCAPEFORVCAL value="<&TITLE>"/>
2:<&STUD-URL>
DTSTART:<&VCAL_DTSTART>
3:<&STUD-URL>
DTEND:<&VCAL_DTEND>
4:<&STUD-URL>
<&VCAL-DESC>
5:<&STUD-URL>
END:VEVENT
6:<&STUD-URL>
END:VCALENDAR

For WYSIWYG Editor, include the VCAL tags in the notification:

WYSIWYG editor_VCAL tags.jpg

Keywords

ical, ics, .ics, outlook, vcal, sements, SO, s.o., kal, kac, multiple notifications. Duplicate E-mails, Duplicate Notifications. Same, copy, SO, Scheduled offering. , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1608