SAP Knowledge Base Article - Public

2375257 - User cannot self-withdraw from Scheduled Offering


A user is attempting to withdraw/remove a scheduled offering that is on their learning plan but are unable to do so.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create an instructor led course
  2. Create a scheduled offering from the course
  3. As an admin assign the course to the user
  4. As the user press on the dropdown button on the course of their learning plan and notice that the Remove/Withdraw button is not there


This will happen when an administrator enrolled the user manually in the instructor led course.


The user must contact any System Administrator and ask him/her to remove the Scheduled Offering through the Admin Side.


Remove, Withdraw, Scheduled Offering, Self-Withdraw, Self-Remove, cannot, unable sf lms , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem


SAP SuccessFactors Learning all versions