SAP Knowledge Base Article - Public

2371774 - Created by Field in the Sales Order OWL does not Display any Value

Symptom

For some sales orders the field Created by is empty in the sales order OWL (Object Work List).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. You notice that in the OWL (Object Work List) for some Sales Orders the Created by field does not display any user.

Cause

The respective sales orders were created by a technical user e.g. via an interface from a third party system. Due to technical and performance related reasons it is not possible to display technical users in the Created by field in the sales orders OWL.

Resolution

This is a system limitation.

Keywords

KBA , AP-SLO-SO , Sales Order , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908