SAP Knowledge Base Article - Public

2369552 - How to report on user exam scores in the Learning Management System


  • This KBA covers how to report on User Exam Scores in the LMS
  • This includes AICC and SCORM exam objects as well as Exams built in LMS using Quesions and Objectives


SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Users complete exams successfully with a pass or failure
  2. How do I report on that data?


Different types of exams are recorded differently in the database, therefore there are different reports to report on the multiple exam types


Important Notes:

  • These reports are the standard (system) reports available out of box in the LMS
  • If different data reporting is needed, this would require report customization that falls outside the scope of Support
  • Additional assistance for customization can be obtained from Professional Services or the SuccessFactors Community

Score Summary report

  • Returns details on AICC and SCORM content objects only
  • Exams should have the "Record Learning Event when Exam Passed" option checked
  • If the date filter is used the object must be completed with a passed completion status.  If the exam is failed and a date filter is used, they failures won’t appear on the report.
  • If the user ID filter is used then it will show everything that is in progress or completed from the user. 

User Exam Data

  • Returns Exam and/or details by Exam or User
  • Can break down user's performance per question or objective
  • Includes external Exams

Exam Objects

  • Returns exam metadata per exam
  • Includes Objectives and Questions of the exam
  • Includes Scoring Data and Analysis Actions


SF; SuccessFactors; Success Factors Learning; Management System; LMS; exam; quiz; exam objects; user exam data; score summary; aicc; scorm; , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , How To


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