SAP Knowledge Base Article - Preview

2365196 - Follow Up Ticket: No Facebook Reply Possible

Symptom

It is not possible to reply directly to facebook from a Ticket created as Follow-Up from an actual facebook Ticket.


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Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708

Keywords

KBA , LOD-CRM-EMP , Employee , How To

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