SAP Knowledge Base Article - Preview

2365146 - Error: "The user has no valid user profile roles" - SAP ONE Support Launchpad

Symptom

  • Cannot create an incident
  • Getting an error in the launchpad
  • Error: "The user has no valid user profile roles"
  • How to configure your roles when accessing the SAP ONE Support Launchpad for the first time
  • Keep getting the Welcome to the SAP ONE Support Launchpad screen every time I open the Launchpad or refresh


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Environment

SAP ONE Support Launchpad

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , Problem

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