SAP Knowledge Base Article - Public

2361433 - FAQ Catalog Search Engine with progressive relevance - SAP SuccessFactors Learning

Symptom

Could you please explain how is the catalog search engine supposed to work?

Environment

SAP SucessFactors LMS

Learning Management System

Resolution

For example: if you search for "Project Environment" and got the following results:

1) In title "Project, Environment"
2) In title "Project Environment"
3) In Description "Project Environment,"
4) In Description "Project Environment"

The index ignores "," as meaningless punctuation. It is not indexed, and it is stripped out during key wording. The same is true of ".". Including these two punctuation characters would result in a lot of results that are good matches being ignored. It is a very common and accepted practice when implementing a search index.

Using "" for an exact search is a feature of the search. It forces an exact match and prevents keyword tokenization.

You can also use ** for a wild card search.

 

The search is a keyword "OR". So if you search or "Management Life" it will be broken into two keywords: "Management" and "Life" and every match will be returned.

The "AND" factors into relevancy. Results that have both will be ranked higher than those that only have one. So the better matches should be at the top of the list or on the first page or so.

If the user wants a pure "AND" search, they can surround the search phrase in double quotes.

Keywords

catalogSearchEngine=, PROGRESSIVE_RELEVANCE, Progressive Search Engine, catalog search , KBA , LOD-SF-LMS-CAT , Catalog , How To

Product

SAP SuccessFactors Learning all versions