SAP Knowledge Base Article - Public

2361149 - Is it possible to select a video frame as the visible thumbnail in SAP Jam?

Symptom

Is it possible to select a video frame as the visible thumbnail in SAP Jam?

Environment

 SAP Jam Collaboration

Resolution

On SAP Jam the user that uploads a video file have the ability to change the initial key frame of it (thumbnail) or screen capture since the Jam release (1605).

If you navigate to the video and click on "Video Manager" there's an option underneath that menu that says "Thumbnails" that allows you to select a different thumbnail or even upload an image to be the thumbnail you wish for that video.

Note that there could be a little delay to update the thumbnail once saved, as browser cache may not show the new thumbnail until you hard refresh the page.

Keywords

Video Key Frame Thumbnail SAP Jam , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration all versions