SAP Knowledge Base Article - Public

2358108 - Manual Visit Report Cannot Be Hidden From Local File Option

Symptom

The Manual Visit Report cannot be hidden from the Attachment drop down for Local File in an Appointment.

Reproducing the Issue

1. Go to the Activities work centre.

2. Go to the Appointment view.

3. Open any Appointment ABC (ABC represents the Appointment name).

4. In the Attachment section, press Add -> Local File.

RESULT: Both options Standard Attachment and Manual Visit Report are available and cannot be hidden.

Cause

Manual Visit Report is defined in the backend settings of the system and cannot be changed/ hidden.

Resolution

This is expected system behaviour.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711