SAP Knowledge Base Article - Public

2355818 - Error : Basic authentication for ODATA API is disabled for company XXXXXX

Symptom

You receive the below error when you try to make an Odata API call

Error : Basic authentication for ODATA API is disabled for company

Environment

Successfactors

Reproducing the Issue

Trigger an API call on the browser (for example) 

https://api4preview.sapsf.com/odata/v2/User?top=10

It would throw the below error

Basic authentication for ODATA API is disabled for company ABCDE (where ABCDE is the company id)

repro.png

Cause

This is expected as per the configuration made in "OData API Basic Authentication Configuration"

Resolution

Change the settings in  "OData API Basic Authentication Configuration" as mentioned in the below screenshot.

Navigation: Type "OData API Basic Authentication Configuration " in tool seearch from Admin Center.

solution.png

 

Keywords

Basic authentication for ODATA API is disabled , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-API , API & Adhoc API Framework , Problem

Product

SAP SuccessFactors HCM Core 1608