SAP Knowledge Base Article - Public

2352926 - Webinars do not display on non-supported mobile browser


User has reported a problem when choosing webinars from the training catalog on an iPad. They are not displayed.

The page is gray or there may be a prompt informing user that the information from page is being loaded.




SAP SuccessFactors Learning Management System (LMS) - All Supported Versions


The customer is not using a supported version of Safari


Please refer to the HCM Suite End User System Requirements document which outlines what most up to date mobile browsers which are supported.

SAP SuccessFactors supports these mobile browsers.

  • Apple Safari for iOS 10 +
  • Google Android 7.0 + default browser
  • Google Chrome for Android


webinars, mobile browser, Apple Safari, Google Android, Google Chrome for Android , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions