SAP Knowledge Base Article - Public

2352196 - MDF Import - properties file missing or corrupt


Customer/Partner has created MDF object with an attachment field and trying to import the data for the same. They have created a required files also for import.

But while trying to create the MDF record using file upload but not able to attach via file upload.

And system is giving error as "The file is missing or incomplete"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors HXM Suite
  • Metadata Framework (MDF)

Reproducing the Issue

  1. After login in the system go to
  2. Admin Center -- Manage Data Import
  3. Type of import - Select 'Zip file'
  4. Click on Validate and Import.
  5. Error observer as below:




Even the ZIP file contain the properties file, the system is unable to recognize the properties file because user has zipped the 'Folder' containing the files.


You must to compress (zip) ONLY the files and not the folder, then the system will be able to recognize the properties files.

For the steps to import attachments, please review the following section of the handbook:
Implementing the Metadata Framework (MDF) - Including File Attachments While Importing Object Data Using a Zip File


MDF import, Properties file missing, unable to import attachments, MDF attachment field files, attachment, attachments, mdf , KBA , LOD-SF-MDF , Metadata Framework , LOD-SF-EC-MDF , MDF & EC2MDF Migration , How To


SAP SuccessFactors HXM Suite all versions