SAP Knowledge Base Article - Preview

2352040 - The client clock skew is too big (FWB 00023) when logging into BI Launchpad or CMC

Symptom

  • The system is using SSO via Trusted Authentication
  • The error "The client clock skew is too big (FWB 00023)" is seen when logging in
  • The error can be intermittent or consistent


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Environment

SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , 00023 , fwb 00023 , biauth , emkba , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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