SAP Knowledge Base Article - Preview

2351599 - Check out from catalog does not return to SRM


When you return from catalog checking out items or using the "Back to Application" link, the SRM Shopping Cart window is not opening.

You may get different symptoms like a Page Not found (404), Internal Server Error (500) or some specific error message from the third party catalog.



Many times this issue happens after a SRM Server or BASIS upgrade to a higher SP level.



  • SAP Supplier Relationship Management (SRM)
  • SAP enhancement package for SAP Supplier Relationship Management
  • Product Catalogs


SRM, MDM, SRM-MDM, catalog, catalogue, external, punch-out, shopping cart, URL, page, not, found, 404, error, double encoding, double, encoding, HOOK_URL , KBA , SRM-EBP-CAT , Catalog Interface , SRM-CAT-MDM , MDM Catalog , Problem

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