SAP Knowledge Base Article - Preview

2349984 - ERROR: SUM folder belongs to root or has root files!

Symptom

When you run the STARTUP command to register SUM to host agent, the following error occurs.

error-new.PNG

 

Error message is as below.

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**** Set root:sapsys as owner of /usr/sap/hostctrl/exe/operations.d and /usr/sap/hostctrl/exe/descriptors.d
**** Set root user and root group as owner of files in /usr/sap/hostctrl/exe/operations.d and /usr/sap/hostctrl/exe/descriptors.d
**** Configuring SUM Abap:  /usr/sap/<SID>/SUM/abap/SUMSTART confighostagent RESTARTSHA=no
  ****
ERROR: SUM folder belongs to root or has root files!

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Environment

Unix and Linux based systems.

Product

SAP NetWeaver all versions

Keywords

ERROR: SUM folder belongs to root or has root files!, root, <sid>adm , KBA , BC-UPG-SLC , Software Logistics Controller , Problem

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