SAP Knowledge Base Article - Preview

2348200 - Hire/Rehire: Can't Navigate to the Compensation Information Page in the Add New Employee Wizard (People Profile/PP3)


When using People Profile (PP3),You would receive an application error while hiring a New Employee

The application error id would be accompanied by the fingerprint id =

  • 6781c37bae02371922433581e75d685f8cd3d088
  • 8cd44224c4f3d4b55e598b47c09918a9c1cff033 
  • Getting an application error without a fingerprint or error id

When running the Check Tool check "PaymentInformationScreenLookUp" the result returned an error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



  • SAP SuccessFactors Employee Central - Add New Employee
  • SAP SuccessFactors Employee Central - Payment Information


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions


Add New Employee, Compensation Information, Job Information, Payment Information, PP3, People Profile , MDF screen ID, fingerprint=6781c37bae02371922433581e75d685f8cd3d088, 6781c37bae02371922433581e75d685f8cd3d088, 8cd44224c4f3d4b55e598b47c09918a9c1cff033, error, PersonalInformationConfigUIScreenLookup.getScreenId(), PaymentInformationScreenLookUp, Empty Rule , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

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