SAP Knowledge Base Article - Preview

2348028 - Unable to launch Offline Learning Player after it's installed

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

After installing the Offline Player on the user's computers, issues can show such as:

  • inability to download the courses from the player
  • Java error: No output folder

no_output_folder.PNG


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Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Product

SAP SuccessFactors Learning all versions

Keywords

olp; OLP; download; save; offline player, folder properties, SuccessFactorsLearningOffline , KBA , LOD-SF-LMS-OLP , Offline Player , Problem

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