SAP Knowledge Base Article - Public

2347648 - Move candidate Back to New Employee/Orientation Step After Activity is in All Documents Submitted - Onboarding 1.0

Symptom

  • Information needs to be corrected in New Employee or Orientation Step
  • Required to move activity back to New Employee or Orientation Step from All Documents Submitted

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

  1. Once the Onboading activity has reached All Documents Submitted, the activity cannot be changed without Product Support Assistance.
  2. Please create a support incident via the SAP Support Portal, providing ALL of the information below:
    • Company ID
    • Candidate Name
    • Details of request

Keywords

Onboarding 1.0, Activity, NES, Orientation Step, PHV , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions