SAP Knowledge Base Article - Public

2347182 - Supported Tags when sending Adhoc emails from 'Send Notification' functionality

Symptom

When sending adhoc emails with Certification Of Completion template (ID: CERTIFICATE_OF_COMPLETION) the email is coming up as blank.

Environment

SAP SuccessFactors Learning

Resolution

The tags in template ID : "CERTIFICATE_OF_COMPLETION" are not supported for adhoc emails so this template should not be used for sending adhoc emails.

NOTE: To know all the supported tags for sending adhoc emails please navigate to:

  1. System Admin
  2. Manage Email 
  3. Email Notification Token Sets
  4. Search for "AD_HOC_NOTIFICATION" Syntax ID
  5. Click on edit icon
  6. Select Tokens

This will provide you with the list of all supported syntax tags for Adhoc notifications.

Syntax for Ad Hoc Notification.jpg

Keywords

Adhoc email, Supported tags for Adhoc email, Syntax Tags, Send Notifications, Certificate of Completion , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions