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2346795 - Error: "Failed to create instance of job" when attempting to connect to a Relational Connection in Crystal Reports for Enterprise


  • Error: "Failed to create instance of Job"
  • In Crystal Reports for Enterprise, when attempting to create a report based on a Relational Connection, or a Universe, it fails.
  • In the Information Design Tool (IDT), in the Business Layer, it fails with the error: "Unable to connect to InfoStore"



  • SAP BusinessObjects Business Intelligence Platform 4.2 - Support Pack 2
  • SAP Crystal Reports for Enterprise 4.2 - Support Pack 2
  • MS SQL Server 2012 R2


SAP BusinessObjects Business Intelligence platform 4.2


CR4Ent, CR4E, CRE, connection, universe, error, new, created, creating, report, failed, instance, job , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-IDT , Information design tool , Problem

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