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2346001 - Only HOSTNAME instead of FQDN on SolMan URL

Symptom

  • Transaction SOLMAN_SETUP opens the web browser and HTTP 500 SAP Internal Server Error is displayed

http500.png

  • Logon screen can also be displayed before getting the error message. On this logon screen, the hostname is also displayed.
  • A dump is issued on ST22 containing the following information:

Category ABAP Programming Error
Runtime Errors UNCAUGHT_EXCEPTION
Except. CX_FQDN
ABAP Program CX_FQDN=======================CP
Application Component BC-BSP

|What happened? |
| 'CX_FQDN=======================CP' has to be terminated.
|How to correct the error |
| "UNCAUGHT_EXCEPTION" "CX_FQDN" |
| "CX_FQDN=======================CP" or "CX_FQDN=======================CM002" |
| "CHECK"
|Chain of Exception Objects |
----------------------------------------------------------------------------------------------------
|Attrib. Name |Value |
----------------------------------------------------------------------------------------------------
|Level 1 Class CX_FQDN |
|Program CX_FQDN=======================CP Include CX_FQDN=======================CM002 Row 10 |
|Short Te |
|Long Tex |
----------------------------------------------------------------------------------------------------
|DOMAIN |.<domain>.<ext> |
|HOST |s00slm01 |
|Information on where terminated |
| Termination occurred in the ABAP program "CX_FQDN=======================CP" - |
| in "CHECK".
|Contents of system fields

  • When manually changing the URL to add the domain name (FQDN), it works.
  • Same might also happen on transaction SM_WORKCENTER
  • Instance profile parameters are already set to use FQDN:
    • SAPLOCALHOSTFULL
    • icm/host_name_full


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

SOLMAN_WORKCENTER, HTTP500, UNCAUGHT_EXCEPTION, CX_FQDN , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem

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