SAP Knowledge Base Article - Preview

2344743 - Spot Awards - "Error Occurred! Please contact your system administrator for assistance" displayed when importing the Guidelines File

Symptom

When importing the Guidelines File in Spot Awards the system is displaying the following error message:

rnr guidelines error.png

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

  • SAP SuccessFactors Spot Awards

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions

Keywords

rnr guidelines error, an error has occurred!!, guidelines import error, guidelines formatting, guidelines file, , KBA , LOD-SF-RNR , Reward and Recognition (Spot Awards) , LOD-SF-CMP-SA , Spot Awards , Problem

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