SAP Knowledge Base Article - Public

2344117 - User Not Appearing Under Direct Approver List in the Shopping Cart Document


You want to assign the user ABC as Direct Approver for the shopping cart approvals, however the user is not available in the list of direct approvers.

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the View Task Distribution & select Approval Process.
  3. Go to the Shopping Cart Approval Process.
  4. Copy the existing approval process and navigate to Direct Approvers step.
  5. Select Work Distribution and Edit.
  6. Search for user ABC.
  7. No records found.


The user ABC is assigned to the work center views MMA_MYBUDGET & MMA_MYTEAM, however he/she does not have Write Access for the mentioned work center views under Managing My Area.


You have to give the Write Access to the work center views MMA_MYBUDGET & MMA_MYTEAM for the user ABC & then the user should be available under Direct Approvers list.


KBA , SRD-CC , Cross Components , How To


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