SAP Knowledge Base Article - Public

2343613 - How to change the subject of Email Templates?


Eventually, recruiters or system admin may require to change the subject name for email notification templates. This KBA will list all the steps required to perform this activity.


SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

> Go to Admin Center > Emamil Notification Template Settings

> Document Routing Notification


In order to have the email subject changed for "Document Routing", please find the below steps to have the title changed:
> Click on "Document Routing Notification"
> Click on "Download" option which appears at the bottom of your screen and save the template file.
> It will appear a txt file nammed "DocumentRoute_body", open the file
> Rename the section "<subject><![CDATA[[[DOC_TITLE]] Routing Notice]]></subject>"
> You can change the "Routing Notice" into a desired subject.
> Save the file and import it into the system by clickling on "Browse" option
> On "Character Encoding" select the option "Unicode (UTF -8)"
> Click on "Upload Template File"
After that, you'll see the subject renamed accordingly.


Document routing email notification , KBA , LOD-SF-RCM , Recruiting Management , How To


SAP SuccessFactors Recruiting all versions