SAP Knowledge Base Article - Preview

2341289 - S/4 HANA: PDF spool print preview error

Symptom

In a print scenario using Adobe Document Service with S/4 HANA and/or ADS@HCP, to generate a spool or PDF, the following messages may be observed:

  • Print preview from spool return following error:
    "File /usr/sap/<SID>/SYS/global/SPOOL00000XXXXX_00001.cfg cannot be opened"
  • Only one .pcl spool file is created instead of 3 files .cfg .pcl .xfd
  • The printer LOCL with device type SAPWIN cannot be used.
  • Field "DOC_NUMBERS_OF_PAGES" cannot be changed since it is read only
  • Field "OUTPUT_DATA" cannot be changed since it is read only


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Environment

  • SAP NetWeaver
  • SAP Interactive Forms by Adobe
  • SAP S/4HANA
  • SAP ADS@HCP

Product

SAP S/4HANA all versions

Keywords

ADS, Adobe, AdobeDocumentServices, pcl, spool, S/4HANA, ADS@HCP, SAP Cloud Platform Forms by Adobe, SOMU, SOMU_DB, Output Control, Output Device, LOCL, SAPWIN, PURCHASE_ORDER, Purchase Order, Type G, Printing, cannot be opened, HANA Cloud Platform, S/4 HANA 1510, S/4 HANA 1610,  , KBA , CA-GTF-OC , SAP S/4HANA output management , BC-CCM-PRN , Print and Output Management , BC-SRV-FP , Forms Processing , How To

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