SAP Knowledge Base Article - Preview

2339971 - Documents schedule to email fail

Symptom

  • When scheduling any document to email using the %SI_OWNER% placeholder in the "from" field, the following error occurs:

Error: address error. [ Failed to send the address or addresses to SMTP server. Return code : [SMTP 501 - Syntax error in parameters or arguments. ] . Reason: [ Administrator ] ] . [ CrystalEnterprise.Smtp ]


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Environment

  • SAP BusinessObjects Business Intelligence Platform BI 4.0
  • SAP BusinessObjects Business Intelligence Platform BI 4.1
  • SAP BusinessObjects Business Intelligence Platform BI 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI 4.1 Email Schedule   , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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