SAP Knowledge Base Article - Public

2339765 - Onboarding not loading - Onboarding

Symptom

Onboarding is not accessible

Blank page received when trying to access Onboarding

Environment

SAP SuccessFactors Onboarding - All Versions

Cause

Issue may be browser related

Resolution

Please clear your browser cache and retry to access Onboarding
Please clear all cookies in your browser and retry to access Onboarding
Please try to access Onboarding through a different browser ( IE - Firefox - Chrome )

If the issue persists, please create a support ticket in the SAP Portal for further assistance and investigation

Keywords

loading ; page ; access ; blank page ; waiting , KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions