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2338247 - RSOE version 17 log showing 'OEE1059: Failed reading from the backend server' when connecting to SMP 3.0

Symptom

  • Client device shows an http 400 error (Bad Request).
  • RSOE log shows:
    E. 2016-07-13 15:57:51.258-0500 T{0000102c} J{xxx.xxx.xxx.xxx#xxxxxx#xxxxxxxxxx#3#dn} R{1} M{OEE1059: Failed reading from the backend server because of [MLC8: Unable to read 65529 bytes. Network Error: An established connection was aborted by the software in your host machine. (winsock error code: 10053).]} D{l:\src\db\relayserver\c\oe_impl.c:1712}

    I. 2016-07-13 16:03:47.040-0500 T{00002dbc} J{xxxx,xxx,xxx,xxx#xxxx#xxxxxxxxxxxxxx#3#up} M{Received 653 byte RS_CLIENT_BEGIN}
    E. 2016-07-13 16:03:48.041-0500 T{00002dbc} J{xxx.xxx.xxx.xxx#xxxxxxx#xxxxxxxxxxxx#3#up} M{OEE1036: A network connection was closed by the Relay Server or an intermediary while the Outbound Enabler was reading from it} D{l:\src\db\relayserver\c\oe_impl.c:2455}
  • Relay Server log shows:
    E. 2016-07-13 16:04:32.973-0500 J{xxx,xxx,xxx,xxx#xxxxxx#xxxxxxxxxxxxxxxxxx#3} R{1} M{RSE4009: Unexpected end of request while reading from client of backend server 'SDP-msg-dz1-nt-sndsmp3' in backend farm 'SDP.msg'}
    I. 2016-07-13 16:04:32.973-0500 RSR data  xpluu        600          7 |         2          1          0          1 |         1          0          1 |         2          0          0          0          0 |      1001 |         0   4009    103 <err:RSE_CLIENT_READ_NOT_ENOUGH_CONTENT>
  • Apache access log shows:
    13/Jul/2016:16:04:33 -0500] “xxxx.xxxx.xxx.xxxx” - - "POST /cli/iarelayserver/xxxxxxx/odata/applications/latest/xxxxxxxxxx/Connections HTTP/1.1" 400 - 1003821 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36" "-"


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Environment

  • Relay Server version 17
  • Relay Server Outbound Enabler 17
  • Same issue will happen with version 16.5

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1

Keywords

Relay Server RSOE SMP 17 , KBA , MOB-ONP-SPL , SAP Mobile Platform On Premise Supportability services , Problem

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