Users receive the error 900-001-6 when clicking on Job Postings tab on Recruiting.
SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Go to Recruiting;
- Job Requisitions;
- Open a specific Job Requisition;
- Go to "Job Postings"
- Error Received:
Note: This is a general error code and could mean other errors than just the documented below. If you are unable to determine the issue based on the possible cause documented here, please open a case with Cloud Product Support to research further.
One of the possible causes for this issue is that user who is logged to SuccessFactors BizX does not have a Timezone defined on their records. This specific information is required for Job Postings page to load as expected considering that job posting time depends on user's data as well.
- Go to Admin Center;
- Update User Information -> Manage Users OR Download User File;
- Confirm if Timezone is defined for this specific user.
KBA , LOD-SF-RCM , Recruiting Management , Problem