SAP Knowledge Base Article - Preview

2335123 - DCN Addin deactivates every time Outlook is started

Symptom

  • Starting MS Outlook results in Desktop Connection disabling.
  • Logs show the exception

"Failed to commit mapi settings changes (0x8004010a Outlook-Datendatei: Unknown error)."


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Environment

  • SAP CRM Desktop Connection

Product

Desktop Connection for SAP CRM all versions

Keywords

KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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