Symptom
User when clicks on the Cancellation Policy, sees the below message screen:
Environment
Successfactors LMS
Plateau
Cause
If the Description for the Cancellation Policy is Blank in the locale of the user's preference, then the user sees the above message screen. In the below example, let's assume that the user's preferred language is Brazilian Portugese
Resolution
Add the Description for Cancellation Policy in all (active and used) locales. To do so,
- Navigate to References -> Commerce -> Cancellation Policies -> Search and edit the CP, you want to -> In the Summary Page, click on the Globe icon and add the description for the locales you wish to -> Save
Keywords
KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions