SAP Knowledge Base Article - Preview

2332523 - How to capture dbsrv## dump with windbg

Symptom

  • A SQL Anywhere service fails to start, or crashes without indication in the database server -o console output log (i.e. dbsrv16 -o console.txt).
  • No entries are listed when you type "dbsupport -lc" or "dbsupport -ls" to see unsubmitted or recently submitted crash reports.
  • No other dump files are produced in the database directory during the time of the crash.


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Environment

  • SAP SQL Anywhere (all versions)
  • Microsoft Windows (all versions)

Product

SAP SQL Anywhere 16.0 ; SAP SQL Anywhere 17.0 ; SAP Sybase SQL Anywhere 12.0

Keywords

KBA , BC-SYB-SQA , SQL Anywhere (on premise, on demand) , BC-SYB-SQA-SRV , SQL Anywhere - Server , Problem

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