SAP Knowledge Base Article - Public

2332303 - Is there a limited times we can request an instance refresh?

Symptom

Is there is a limited number of instance refreshes we can request?

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Learning
  • SAP SuccessFactors Onboarding

Resolution

Starting January 1st, 2021, your instance refresh quota gets reset to two per tenant per year.

Refresh Entitlement will be available only starting January 1st, 2021.Every company is entitled with two refreshes per tenant for a calendar year. For example, if your company has five tenants including production and non-production tenants, then every year your company is entitled to get 10 refreshes as a part of the standard purchase.

For more details please refer to below SAP Help Guide:

Knowing Your Company's Refresh Entitlement

As an alternative an Instance Sync is a real-time self service feature that may meet your requirements for copying configuration - see the See Also section for more details.

See Also

2088117 - Instance: New Instance Creation, Test Instance, Instance Refresh, Clone - Platform

2277508 - BizX Platform - Lessons learned from Instance Refresh process

2088055 - Instance Synchronization Feature - Platform

Keywords

limited times; instance copy; instance refresh; Synchronization , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions