Competency Portlet is displaying "N/A" in "Expected Rating" and "Gap Column" fields of the Employee Profile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Employee Profile
Reproducing the Issue
The Competency Portlet displays the rating, but does not display "Expected Rating" or "Gap" in employee profile:
The option to display the gap in the competency portlet is not enabled under admin tools.
- Under Admin Tools > Search for "Dashboard Portlets" in the Tool Search;
- Under "Individual Portlets" > Click on "Competencies";
- Under "Competencies" section the option "Show Gap" needs to be enabled by clicking on the option "Yes. (Requires job codes and expected ratings).
Note: if you do not have access to "Dashboard Portlets" feature, kindly check if permission "Individual Portlets" is enabled under "Manage Dashboards / Reports", in Manage Permission Roles:
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