Photo uploaded through external URL i.e. live profile personal information not displaying in employee profile
Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.
SuccessFactors:Employee Profile V12
Reproducing the Issue
1. The photos uploaded for users using the live profile personal information using an external URL is not displaying in employee profile.
2. When we check the live profile personal information import file we are able to see the internal URL for users.
3.While opening the internal URL in a browser the photo for the user is displaying correctly.
4. But still when the user goes to employee profile the photo is not displayed.
This is the expected behavior. V12 employee profile and higher does not support external photo url.
The photos need to be uploaded manually into employee profile for users or through an batch upload through SFTP using an scheduled job.
Photo uploaded through external URL not displaying in employee profile and org chart. , KBA , LOD-SF-EP , Employee Profile , Problem