SAP Knowledge Base Article - Preview

2331471 - How to provide Feedback on Incident handling via SAP Support Interaction Survey - SAP ONE Support Launchpad [VIDEO]

Symptom

  • When you Close (confirm) a support incident in the SAP ONE Support Launchpad the SAP Support Interaction Survey will open
  • Fill out Support Interaction Survey to provide feedback to SAP support


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                  Environment

                  SAP ONE Support Launchpad

                  Keywords

                  close, confirm, incident, message wizard, survey, questionaire, PCC, how to rate solution of incident, Meldung bewerten, Feedback zur Bearbeitung, rate expirience of message solving , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To

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