SAP Knowledge Base Article - Preview

2330412 - Roambi server appears down when using Apache mod_jk AJP13 load balancing

Symptom

The Roambi server appears to be down and might return a session timeout error.  Shutting down an Apache HTTPD does not solve the problem; however, shutting down a Tomcat instance does appear to solve the problem.


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Environment

  • Roambi ES
  • Tomcat 6 or 7
  • Apache 2.2+
  • Load balancing appliance, such as F5 BIG-IP or Cisco ASA
  • Apache mod_jk load balancing

Product

SAP Roambi Enterprise Server all versions

Keywords

KBA , BI-ROM-ES-SRC , Roambi enterprise server Service , Problem

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