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2330378 - License Heartbeat can cause ASE to crash with Signal 11 - SAP ASE

Symptom

  • Some time after configuring a license server heartbeat, an ASE server may shut down with an infected with 11 in the module e8I3DZj02njlYtm() with a stack trace:

Current process (0x0) infected with signal 11 (SIGSEGV)
Address 0x0x000000000191f8fa (e8I3DZj02njlYtm+0xa), siginfo (code, address) = (1, 0x0x000000000400e788)

  • The stack trace contains the following functions:

e8I3DZj02njlYtm
keipanic
kpsched

  Note: A complete stack trace is available under Attachments.


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Environment

SAP Adaptive Server Enterprise 15.7 and 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

crash, SEGV, segmentation, storage, access, violation, fault, segfault, kisignal, stacktrace, registers, CR798961, CR#798961, 798961 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , XX-SER-LIKEY , License keys for SAP systems , Bug Filed

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