How to enable Notes history in your opportunity.
SAP Sales Cloud
Reproducing the Issue
- Go to the Business Configuration work center.
- Select Implementation Projects.
- Edit Project Scope.
- Go to the Question phase.
- Under the scoping element Sales > New Businesss, Select Opportunity.
- Select the question Do you want to enable users to see earlier versions of opportunity notes.
This is the expected system behaviour.
- If Notes History scope question aforementioned is off (default setting):
- There will be a notes section in the header as well as in overview where only a single note will be visible to maintain.
- If Notes History is switched on in scoping:
- No notes section in header
- Notes History section will be available in overview. Also a notes facet will be available. The content will be same. The facet will give better on-load performance.
notes history, opportunity, section, field , KBA , LOD-CRM-OPP , Opportunity Management , How To
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions