SAP Knowledge Base Article - Preview

2327388 - "Error occurred during retrieval of MBean Details." occurs while opening Monitoring in Central Management Console after splitting AdaptiveProcessingServer

Symptom

  • SAP BusinessObjects Business Intelligence Platform is installed in non-English OS. (e.g. Chinese OS, Japanese OS)
  • After manually splitting AdaptiveProcessingServer (APS) or running System Configuration Wizard (the feature from version 4.1) to split the AdaptiveProcessingServer, accessing Monitoring page will face an error as:
    Error occurred during retrieval of MBean Details.


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0 / 4.1
  • Central Management Console (CMC)
  • Microsoft Windows non-English version

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Monitor, MBean, size, sizing, split, divide, tune, tuning, Java, watch, -Duser.region=US -Duser.language=en  , KBA , BI-BIP-MON , BI platform monitoring , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CMC , Central Management Console (CMC) , Problem

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