SAP Knowledge Base Article - Public

2326688 - Why do I see "Sorry, this invitation is no longer valid"

Symptom

When I click on an invitation link sent to my email, I see an error message Sorry, this invitation is no longer valid. What am I missing?

Screen Shot 2016-06-06 at 1.22.53 PM.png

Environment

Roambi Cloud

Resolution

Please check the following

  1. Invitation links expire in a certain time frame defined bu the administrator. Contact your Roambi account administrator to resend your invite.
  2. If you already have a Roambi account, make sure you are logged in with the correct email to whom the invite was sent, example; bob@example.com vs. bob.fox@example.com.
  3. Contact your Roambi account administrator to ensure that your invitation was not revoked.
  4. Invitations can only be accepted ONE time. If you have already accepted your invitation, simply login to https://business.roambi.com
  5. In rare cases, your email client may be truncating the invitation link, causing it to be malformatted. Try copy/pasting the link into your browser window from the plain text version of the invitation email.

 

Keywords

KBA , BI-ROM-CLD-SRC , Roambi Cloud Service , Problem

Product

SAP Roambi Cloud all versions