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2325655 - SUM - Manually prepared directory only supported on NW 7.0 or higher

Symptom

  • Software Update Manager (SUM) fails on a Netweaver 7.0 or higher while using Manually Prepared directory option.
  • The error thrown by SUM is:

Error: Cannot apply option Manually prepared directory; this feature is only supported for SAP systems based on NetWeaver 7.0 or higher

 

  • Your SAP system is based on NetWeaver 7.0 or higher, but SUM has wrongly detected the source release as 6.30 as visible in <SUM>\sdt\log\SUM\DETERMINE-ENGINE-RELEASE_xx.LOG
[Info ]: Checking AS Java release using jspm tool.
[Info ]: The tool has not been found in location: h:\usr\sap\<SID>\DVEBMGS<nr>\j2ee\JSPM.
[Info ]: Checking AS Java release using version command.
[Info ]: The tool has not been found in location: h:\usr\sap\<SID>\DVEBMGS<nr>\j2ee\cluster\bootstrap\scripts\version.bat.
[Info ]: Version has not been detected, checking SDM tool.
[Info ]: AS Java release detected:630.
 


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Environment

  • Any version of Software Update Manager
  • SAP NetWeaver 7.0 or higher

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

Software Update Manager, SUM, DETERMINE-ENGINE-RELEASE, JSPM, SDM, telnet , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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